Help? with hosting
Your website needs some space on the web in order for it to be available for viewing by anyone, anywhere in the world with an internet connection. A web host provides this service for a small monthly fee. We recommend 1&1.co.uk for your hosting requirements. We also recommend that you open your own hosting account with 1&1.co.uk so that you have complete independence and full ownership and control over your domain name, web space, code and images. It is a straightforward process - see full step-by-step instructions below (also available in a PDF document for printing).
All hosting packages with 1&1.co.uk allow for multiple websites, meaning that you can use one hosting package for more than one website.
How to order a hosting package and domain name from 1&1.co.uk
- go to 1&1.co.uk - click on the panel labelled "WEB HOSTING"
- click on the heading "1&1 STARTER" or "CONTINUE" (you can ignore everything else on this page - the box on the left - "select a platform" automatically defaults to a Linux platform - with penguin icon - what we want - rather than Windows)
- next - choose your billing term - the longer you pay for up front the cheaper it is ... NOTE: 1&1 sometimes remove this option - so you will go straight to the next step - you will be billed for 12 months in advance)
- on the next page "Check the availability of your desired domain" - key in the domain name you require - e.g. mynewdomain and check the "co.uk" box(or .com if required, or both), then click "> Check"
NOTE: check carefully that you have correctly typed in your domain name! - on the next screen you will see at the top that your chosen domain (hopefully) is available and the box "your selection" is already checked - click "> Continue"
- next comes the sales pages - "your name is your brand" - click "> no thanks continue without selection" - at the bottom of the screen (not "continue")
- then it's the Norton offer (or possibly another offer before this) - click "> no thank you continue order"
- then you see your basket details - quite often the set up fee for a hosting special offer virtually wipes out the benefits of that offer and commits you to a minimum contract term of 12 months - you can opt out of the special offer if you wish.
- now you enter your details. Leave the check button on for "use your user data to register your domain" and at the bottom of the page uncheck the ticked box next to "I agree that the registry Nominet ... etc" - this means your address details remain private. (NOTE: this opt out does not apply to .com domain names).
- the rest should be plain sailing - entering payment details and finishing off the transaction
1&1 will send you a welcome email. Please forward on the account details (including user name & password) so that we can access the control panel on your behalf.
These instructions are also available in a PDF document.
Your 1&1 control panel
The 1&1 control panel is where you can access billing information, account details, create new email addresses etc
Go to 1&1.co.uk and click on "Customer login" on the home page - see the pink arrow below.
Log in using either your account number or domain name and your password.
You will then see the main menu. The items numbered in pink below are the options you are most likely to use:
- Account Management » User Settings - change your password and payment details and view billing information.
- Communication
- E-mail Administration, this is where you can create email addresses and set up forwarders. - Communication
- 1&1 Webmail - access Webmail here. - Support - a comprehensive source of online help and how tos - click on Help & Contact and then on the 1&1 HelpCentre button to launch FAQs in a new window/tab.
- 1&1 SiteAnalytics - information about visitors to your site - see Web statistics for further details.